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Contact Us

You’ll probably find the answer to your question in the FAQs section, where I’ve included all the answers I’ve given my members over the years.  The team and I go all out to provide as much information, explanation and research as we can.

If you can’t find what you’re looking for though, I’ll give you my best meek face and one of us will reply to your email as soon as possible. My email address is below.

Email

If you can’t find what you’re looking for in the FAQs, please email:

customer.service@therawchef.com
If one of the team or I answers your question, you might want to know more about them…

They help me with emails and customer support, and let’s just say they’re very passionate. They’ll sometimes reply to you on weekends, during the evening, when on holiday, or while waiting for an apple strudel to dehydrate. They’re amazing, and the level of detail they go into will blow you away.

When it comes to culinary questions (like “How do I substitute ingredient ‘x’ in this recipe?”), you’re best off joining one of my courses.

We get hundreds of emails each week, and because I’m a perfectionist/control freak, I don’t want you to get the wrong advice, so I’m very careful about how we answer your questions. And even though they work far more than they’re meant to, we still can’t get through all the culinary questions we get sent.

 

Facebook is awesome

We have a thriving Facebook community and we’d love for you to be part of it! If you have any questions or comments that aren’t too personal, we try to answer as many as we can there.

Our Facebook page can be found at: www.facebook.com/therawchef1

 

Blog Comments & Twitter

As I said earlier, we can’t unfortunately answer all culinary questions by email. But if your question is about a recipe on the blog, you can ask it in the comments section under that post. You can also ask questions via Twitter.

Find us on Twitter here: @therawchef

The blog can be found here: www.therawchef.com/blog

If you’re a student in one of the courses, then of course you can ask all the culinary questions you need help with, within the membership area when you log in.

 

Remember the postman?

He still exists.

So if you want to send us anything nice by snailmail, feel free.

Unit 6, The Lightworks

31 Blenheim Gardens

London

SW2 5EU

United Kingdom

020 8133 5522

 

Pretty pictures

If all else fails, we have pretty pictures on Instagram. They always help.

Find us on Instagram here: www.instagram.com/therawchef

Update Account Details

Need to update your payment card, email address or postal address?  No problem, we’ll soon have a place where you can log in and do that.  It’s a different login to your Raw Chef Academy membership, and it’s coming soon.

 

The Raw Chef Ltd is a company registered in England. | Company number. 8385157 | VAT number 158 9789 30