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You’ll probably find the answer to your question in the FAQs section, where I’ve included all the answers I’ve given my members over the years. Haylee & Rikki and I go all out to provide as much information, explanation and research as we can.

If you can’t find what you’re looking for though, I’ll give you my best meek face and one of us will reply to your email as soon as possible. My email address is below.

Email

If you can’t find what you’re looking for in the FAQs, please email:

customer.service@therawchef.com
If Haylee or Rikki answers your question, you might want to know more about them…

So about Haylee and Rikki… they help me with emails and customer support, and let’s just say they’re very passionate. They’ll sometimes reply to you on weekends, during the evening, when on holiday, or while waiting for an apple strudel to dehydrate. They’re amazing, and the level of detail they go into will blow you away.

When it comes to culinary questions (like “How do I substitute ingredient ‘x’ in this recipe?”), you’re best off joining one of my courses.

We get hundreds of emails each week, and because I’m a perfectionist/control freak, Haylee and Rikki are the only ones I allow to reply to you. And even though they work far more than they’re meant to, we still can’t get through all the culinary questions we get sent.

 

Facebook is awesome

We have a thriving Facebook community and we’d love for you to be part of it! If you have any questions or comments that aren’t too personal, we try to answer as many as we can there.

Our Facebook page can be found at: www.facebook.com/therawchef1

 

Blog Comments & Twitter

As I said earlier, we can’t unfortunately answer all culinary questions by email. But if your question is about a recipe on the blog, you can ask it in the comments section under that post. You can also ask questions via Twitter.

Find us on Twitter here: @therawchef

The blog can be found here: www.therawchef.com/blog

If you’re a student in one of the courses, then of course you can ask all the culinary questions you need help with, within the membership area when you log in.

 

Got ideas & suggestions?

We love new ideas and suggestions from customers. So much so that we setup a place to post new ones. . .and vote on currently suggested ones.

Our ideas and suggestions page can be found here: www.thraw.ch/ideas

 

Press?

If you have a press enquiry, please email Haylee and she’ll get right back to you.

You can email Haylee at: haylee@therawchef.com

 

Remember the postman?

He still exists.

So if you want to send us anything nice by snailmail, feel free.

Mailing address:
Suite 59, The Raw Chef Ltd
101 Clapham High Street
London
SW4 7TB
United Kingdom

Please Note: this is not the address for classes. The adress for that is in your booking email. If you need help with the class address please email us at customer.service@therawchef.com

020 8133 5522

Pretty pictures

If all else fails, we have pretty pictures on Instagram. They always help.

Find us on Instagram here: www.instagram.com/therawchef

 

The Raw Chef Ltd is a company registered in England & Wales.

Company number. 8385157