Contact us

You’ll probably find the answer to your question in the FAQs section, where I’ve included all the answers I’ve given my members over the years. The team and I go all out to provide as much information, explanation and research as we can.

If you can’t find what you’re looking for though, I’ll give you my best meek face and one of us will reply to your email as soon as possible. My email address is below.

Email us

If you can’t find what you’re looking for in the FAQs, please email:
customer.service@therawchef.com

If one of the team or I answers your question, you might want to know more about them…

They help me with emails and customer support, and let’s just say they’re very passionate. They’ll sometimes reply to you on weekends, during the evening, when on holiday, or while waiting for an apple strudel to dehydrate. They’re amazing, and the level of detail they go into will blow you away.

When it comes to culinary questions (like “How do I substitute ingredient ‘x’ in this recipe?”), you’re best off joining one of my courses.

We get hundreds of emails each week, and because I’m a perfectionist/control freak, I don’t want you to get the wrong advice, so I’m very careful about how we answer your questions. And even though they work far more than they’re meant to, we still can’t get through all the culinary questions we get sent.

Facebook is awesome

We have a thriving Facebook community and we’d love for you to be part of it! If you have any questions or comments that aren’t too personal, we try to answer as many as we can there.

Our Facebook page can be found at: www.therawchef.com/facebook


Blog Comments & Twitter

As I said earlier, we can’t unfortunately answer all culinary questions by email. But if your question is about a recipe on the blog, you can ask it in the comments section under that post. You can also ask questions via Twitter.

Find us on Twitter here: @therawchef

The blog can be found here: www.therawchef.com/rawchef-blog

If you’re a student in one of the courses, then of course you can ask all the culinary questions you need help with, within the membership area when you log in.

Remember the postman?

He still exists.

So if you want to send us anything nice by snailmail, feel free.

Unit 6, 31 Blenheim Gardens, London, SW2 5EU.

This is the address for live classes too.

Tel. 020 8133 5522


Pretty Pictures

If all else fails, we have pretty pictures on Instagram. They always help.

Find us on Instagram here: www.instagram.com/therawchef

The Raw Chef Ltd is a company registered in England. | Company number. 8385157 | VAT number 158 9789 30


Update account information

If you have an Academy membership and want to change your card details, pay an outstanding invoice, or change personal details like your email or physical address, you can log in to your Academy account and securely do that.

Just click the log in button below and then when inside the Academy, go to the top right where it says 'My Account'.

If you need any assistance with this, just drop us an email.

Log in